Everything you wanted to know about quality taxi service
Here you can order a taxi, not dozvanivayas dispatchers. The order goes directly to the driver - and you can be sure that after a few minutes a taxi will be in place.
About all the details you can learn from the user agreement, which you can read at the first launch the app or on our website, under "Help".
You can leave a response, resorting to the help of the feedback form or send an e-mail. If you want to ask or clarify some point, you may be more convenient to be contacted by phone.
In the section "Tariffs" you can read more about all the current rates for taxi services in your city.
Removal subscription fee occurs once a day, at 9 am. Fee is removed only if you are in the past days performed at least one successful order.
You must call the dispatcher at one of the numbers you can see in the section "News".
One minute waiting estimated at 1 hryvnia. In order to recalculate the order, you must call the dispatcher at one of the numbers you can see in the section "News".
It is necessary to call the technical support department and inform the existing problem, call start and end points, as well as the correct distance.
If you are not sure that the client has come notification that you have in place, you can call the customer on their own or you can click "Remind the client" - or call the dispatcher and ask if shows the system that you are on the spot. In the near future will update driver software, and you can see the information on their own.
Increase font size can be in your phone settings. We are working on this feature in the application.
At the moment we are working on adding this functionality to the program for drivers.
At the moment, this feature works on most tablets. If your device screen rotation is not carried out, we kindly ask to inform the technical support.
At the moment, this fault is eliminated when working on most devices. If your device this problem persists, please contact the technical support.
Try to re-register, but upload photos at a lower resolution. If the problem persists, please report this to technical support and report the brand and model of phone.
You need to check all the settings of the program (section "Orders"). Perhaps you have set orders filter settings correctly.
At the moment, work is underway to address this issue.
Yes, our programmers are engaged in this issue and fix as soon as possible.
Shark app works with Google map, so the names will be displayed matches the settings are automatically assigned Google.
Currently, work is underway to address this problem. For your convenience, the controller will duplicate the Ukrainian street names in the comments in Russian. In detail order, you can click on the customer's address and get accurate information in Russian.
Rating the driver sees the customer who orders the car through the app. The customer will always choose the driver of the rating is higher, because it is - an indicator of reliability of the car and the driver a good job. In the future, drivers with a higher rating will pay a lower fee for orders and to receive encouragement from the various taxi Shark.
All just to the limit. Simply install a special application, which is linked to the home page, register and get an account approval. Then you can immediately start to fulfill orders.
The subscription fee is charged at a fixed amount every day. Money will not be charged if over the past day, you did not fulfill a single order.
To make a reservation enough to include the firmware application Shark Taxi, enter a destination, select the desired additional options and confirm the order.
The application automatically finds your location. If the capture geo-data has occurred is not very accurate, you can adjust its position directly on the map or enter an address manually with a text field at the top of the screen.
To do this, you need to click a small icon to the left of the input field. Once is enough to drag the map and center the point of delivery of the machine on your location. To confirm the need to press the button again.
We have gathered for you all the necessary documentation, both for customers and for drivers.
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